Privacy policy

Who we are

Oneero is operated by Goldseam AI Consulting Ltd, the data controller for the personal data described below. We are registered in England and Wales (Company No. 16896682) with a registered office at 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia W1T 6EB.

Browsing the catalogue

You can read every symbol page without an account. We don't drop tracking cookies or profile anonymous visitors until you accept ads (see below) - browsing alone is anonymous.

Advertising

The free side of the site is funded by Google AdSense, which uses cookies to measure and personalise the ads you see. Before any of that runs, Google's own consent message - its certified “Privacy & messaging” platform, built on the IAB Transparency & Consent Framework - asks for your choice. If you're in the UK or EEA you'll see it on your first visit; until you consent, no advertising cookies that require consent are set.

You can review or change your ad choices at any time.

Newsletter

If you sign up for the symbol-of-the-week email, we store the address you give us to send that weekly email and nothing else. We don't sell or share it. To unsubscribe, email privacy@goldseam.ai and we'll remove you within a few days; we keep your address only for as long as you stay subscribed.

Synthesis (signed-in)

When you sign in to use Synthesis, Clerk handles your account and session. The dream text you submit is stored in our database so you can come back to it, and it's sent to our LLM provider, Anthropic, to generate the interpretation. Anthropic's commercial terms prohibit using your prompts or the generated output to train their models. We do not show ads to signed-in users on Synthesis surfaces.

Dreams can touch on sensitive things - your health, sexuality, religious or philosophical beliefs. This is special-category data, so by submitting your dream text you explicitly consent to us processing any such details it may contain for the sole purpose of generating your interpretation. You can withdraw that consent at any time, and deleting a dream removes it from our database immediately - see “Your rights” below for what that does and doesn't cover.

Why we're allowed to do this (lawful basis)

• Advertising - your consent, given through Google's consent message. You can withdraw it at any time.
• Accounts & Synthesis - performance of our contract with you: we can't deliver the interpretation you asked for without processing your account and dream text.
• Newsletter - your consent, given by submitting the sign-up form. You can withdraw it at any time.
• Sensitive details in a dream - your explicit consent, which is the Article 9 condition we rely on to process any special-category data your dream text may contain.
• Errors & security - our legitimate interest in keeping the service stable and secure.

How long we keep it

We keep your dream text and interpretations for as long as your account is open. Deleting a single dream yourself is immediate; a request to delete everything (for example when closing your account) is actioned within 30 days. Account details held by Clerk last for the life of the account. Error and performance logs in Sentry are retained for 90 days and then purged.

Errors and performance

We use Sentry to capture crashes and slow requests. Sentry sees stack traces and a short trail of UI events; it does not receive your dream text or your account email.

Where your data goes

Some of these providers process data outside the UK (for example, Anthropic in the United States). Where that happens we rely on the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses, to keep your data protected to UK standards.

Third parties in one place

• Google AdSense - ads on free pages, after consent.
• Clerk - authentication for Synthesis.
• Anthropic - the LLM that generates Synthesis interpretations.
• Netlify - hosting, serverless functions, our database, and Netlify Forms (the newsletter sign-up form).
• Sentry - error and performance monitoring.
• Trigger.dev - runs the Synthesis job in the background.
• Pinterest - we use Pinterest's API to publish pins to our own Oneero account. No visitor data is sent to Pinterest, and there is no Pinterest tracking on this site.

Your rights

Because we operate from the UK, the UK GDPR applies. You have the right to access a copy of your data, to correct it, to ask us to delete it, to restrict or object to how we use it, and to receive it in a portable form. To exercise any of these, email us and we'll respond within one month.

When you delete a dream, we remove it from our database immediately.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk, though we'd appreciate the chance to put things right first.

Contact

For any privacy question, or to make a data request, email privacy@goldseam.ai or write to Goldseam AI Consulting Ltd, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia W1T 6EB.